Frequently Asked Questions

Do I have to wear a helmet?

Cyclists are strongly encouraged to wear helmets. To promote safe riding, we provide helmets as part of the program.

May I borrow the bike from one share site and return it to another site?

Bikes must be borrowed from and returned to the same share site.

How long may I use the bike?

The length of your ride is up to you! Ride for an hour or a full day – just be sure to return the bike on the day it was borrowed. To plan your ride, verify the hours of each share sites before heading out.

Where can I ride?

Ride wherever you choose, as long as you are not trespassing. We suggest touring the Lackawanna River Heritage Trail, historic downtown Scranton, and scenic parks throughout the region. Maps and suggested routes are available at each share site.

Can my son or daughter borrow a bike?

All cyclists in the program must be 16 years of age or older. Cyclists under age 18 must be accompanied by an adult.

What if the bike is damaged or stolen?

Cyclists are responsible for returning the bike in the condition in which it was issued. Bike locks are provided to all cyclists and we strongly encourage you to use them. Cyclists are financially responsible for bikes that are stolen while in their care. However, cyclists are not held responsible for routine wear and tear that may occur, or for minor damage resulting from responsible use.

Why do you make a copy of my photo ID?

BikeLackawanna works on the honor system. If you do not return the bike, we will share the copy of your ID with local police.

How much does it cost to use a bike?

There is no fee to borrow a bike from the BikeLackawanna program; however, donations in support of the program are always appreciated. To make a donation, visit